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Sales prospecting: A Step-by-Step guide to building a strong sales pipeline and targeting qualified leads

October 9, 2024

Most sales reps agree that prospecting is one of the toughest parts of the sales process. But to consistently find customers who are a perfect match for your business, you need a solid system. A well-structured prospecting process ensures a steady flow of high-quality leads. Start by dedicating time each day for prospecting, particularly during hours when your prospects are most likely to answer. Use multiple channels like calls, emails, and social media, and track your efforts to refine and improve your approach over time.

Here are some tips that can improve your sales process and help in prospecting!

Research

The prospecting process begins with a diverse pool of leads, combining inbound prospects who have engaged with your content and outbound leads that you believe could be valuable opportunities. 

Identifying the most qualified prospects is crucial to maximizing your efforts. So, here are the most important step to analyze and qualify leads:

Build your customer persona

The first step to finding your best leads is knowing which ones most closely match your ideal customer. And that means you’ll need to know what your ideal customer looks like.  These are customers that provide the most economic value to your business—quick sales cycles, low acquisition costs, high customer lifetime value, and often, referrals.

Building your buyer persona is critical to determining your target audience. Go beyond basic demographic data; include pain points, values, and motivations to understand what drives their decisions. Your buyer persona will act as your guiding star when analyzing prospects.

If you want more information about how to build a buyer persona, check out this post.

Ask qualifying questions

Once you’ve compared prospects against your buyer persona, dive deeper by asking qualifying questions that can help you filter out less suitable leads.
Start with these basic questions to qualify your leads:

  • What’s the size of the organization? What’s the size of the target department?
  • Are they currently using a competitor product?
  • Have they expressed interest in your product or service?
  • Are they in a vertical that’s a good fit for your product or service?
  • Is there anything that would automatically disqualify them as a strong fit?

Over time, you’ll refine your qualifying questions, based on the specific characteristics you notice about your best buyers. But don’t let the perfect be the enemy of the good. For best results, get a workable list in place now, and improve it as you go.

Target the key decision-makers

Once you’ve identified the companies that you want to target, the next step is to identify decision-makers — the key players within each target company who have the power to make buying decisions.

With inbound leads, like leads who downloaded a piece of content on your website, you can often learn a prospect’s role just from looking at the information they submitted on their opt-in form.

In general, however, this won’t be enough to tell you their role in making buying decisions.

In a small startup, the Director of Marketing might have the final say on all buying decisions related to the marketing function. But in a larger, more established company, the Director of Marketing might have to run purchasing decisions through the VP of Marketing and the CMO.

LinkedIn is a great resource to find the best decision-makers.

Prioritize

After compiling a list of decision-makers, prioritize your outreach efforts. Lead scoring systems can help rank prospects based on their engagement and likelihood to convert, allowing you to focus your time on the highest-value opportunities. Even a simple lead scoring system can significantly boost your sales efficiency.

Large sales teams often have sophisticated lead scoring systems. But just getting a workable lead scoring system can significantly improve the performance of your sales team, by focusing your efforts on the leads that bring the best value to your company.

Connect

Your target list is researched, qualified, prioritized, now it’s time to start connecting with prospects.

Prospects tend to respond much better to outreach from a company they’re familiar with, so warming up your prospects is critical before you reach out.

With inbound prospects, the work is done for you. After all, they came to you. When you have outbound prospects, connect with them on a social platform like LinkedIn, and comment on their posts ahead of your outreach.

The goal of your initial contact isn’t to close the deal, but to build trust and move the sales process forward—typically by scheduling a follow-up meeting.

Prepare

You’ve made a list of your top prospects, prioritized them, and started reaching out to them. At this point, you’re starting to get sales meetings on the calendar.

Once you’ve scheduled a sales meeting, preparation is key. Research the prospect’s business needs, tailor your pitch to their specific pain points, and rehearse your presentation to ensure a smooth delivery. Having a checklist of steps to prepare for each meeting will boost your confidence and increase your chances of success.

The better you prepare, the more sales you’ll close. It’s that simple.

Here are some basic steps you should always take to prepare:

  • Research the client’s business needs, so you can speak confidently to their pain points during the meeting.
  • Plan a custom sales pitch with your prospect’s specific needs in mind.
  • Prepare a list of questions that will help you better understand how you can help your prospect.
  • Practice your pitch until you can run through it smoothly and effortlessly.
  • Get pumped up! Listening to a high-energy motivational playlist ahead of time can put you in the right frame of mind to crush the call.

Be ready for objections

Qualifying doesn’t stop after the first meeting. Prospects’ needs can change throughout the buying process, so it’s important to continually ask qualifying questions to ensure they remain a good fit. Be ready to address objections and pivot your approach if necessary, but avoid closing deals with prospects who aren’t a good fit—this could hurt your long-term success.

Conclusion

Effective sales prospecting is the foundation of a successful sales strategy. By building a solid process, from defining your ideal customer and targeting decision-makers to refining your outreach and staying prepared, you’ll ensure a steady stream of high-quality leads. With the right tools and approach, prospecting becomes not just a challenge, but an opportunity to grow your business consistently.

Mariana Bacci

Product Owner - Sales Journey

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